Deskripsi pekerjaan E-Commerce Store Operations Specialist PT Meta Inertia Indonesia
Responsibilities
- Product Management: Oversee the listing, updating, and overall management of products on the online store to ensure a comprehensive and appealing product offering.
- Campaign Planning and Execution: Develop and execute marketing and sales campaigns to promote products, increase sales, and enhance customer engagement.
- Advertising: Manage the store's advertising strategy, including the creation and optimization of ads on various platforms to drive traffic and sales.
- Data Analysis: Regularly analyze store data to gain insights into customer behavior, sales trends, and campaign effectiveness, using these insights to make informed decisions.
- Selling Point Optimization: Identify and highlight the unique selling points of products, ensuring they are effectively communicated to the target audience to drive sales.
- Customer Service Management: Oversee the customer service team to ensure customer inquiries and issues are addressed promptly and satisfactorily, maintaining a high level of customer satisfaction.
Requirements
- Fluent English: Must possess excellent verbal communication skills in English.
- Understanding of E-commerce Operations: Deep understanding of the foundational logic behind e-commerce operations, with the ability to apply this understanding to drive store success.
- Analytical Skills: Strong analytical skills, with the ability to use data to make decisions and optimize store performance.
- Presentation Skills: Proficient in refining and presenting product selling points to effectively communicate value to customers.
- Experience: At least 3 years of experience in e-commerce or a related field, demonstrating a proven track record of managing and growing online stores.
- Education: A Bachelor's degree is required.
- Mandarin speaker preferred and [Plus Point
Additional Requirements
- Flexibility: Ability to work on a bi-weekly rotating schedule, which includes working every other Saturday.
- Location: The position is based near Pluit, Jakarta Utara and requires on-site work.
