Deskripsi pekerjaan E-commerce Specialist Superalink
As an E-commerce Specialist, you will be responsible for managing, optimizing, and growing our online sales channels, including Shopee and Google Shopping. You will work closely with the marketing, product, and customer service teams to ensure effective performance and continuous growth across platforms.
Responsibilities
- Manage online stores on e-commerce platforms such as Shopee, Tokopedia, and Google Shopping.
- Upload and maintain product listings, pricing, stock, and promotional campaigns.
- Create and manage paid advertising campaigns (Shopee Ads, Google Shopping Ads, etc.).
- Monitor and analyze sales performance, traffic, and conversion metrics.
- Optimize product listings based on performance and market trends.
- Coordinate with operations, design, and marketing teams for content, campaigns, and promotions.
- Prepare weekly/monthly performance reports and provide improvement recommendations.
- Handle customer inquiries and issues in collaboration with the customer support team.
- Stay updated with platform policies and new features in the e-commerce ecosystem.
Requirements
- Minimum 1–2 years of experience in e-commerce or marketplace management.
- Familiarity with advertising tools such as Google Shopping, Shopee Ads, or Tokopedia TopAds.
- Basic understanding of digital marketing & analytics (Google Analytics, Ads Dashboards).
- Fluent in English (spoken and written) — required for internal coordination and platform use.
- Target-driven with strong attention to detail.
- Excellent communication and teamwork skills.
- Proficiency in documentation for data handling and reporting.
- Experience managing multiple marketplace platforms is a plus
