E-Commerce Growth Specialist (Shopee & Tiktok)

Location: West Surabaya (Office Fulltime)

We're looking for an E-Commerce & Marketing Growth Specialist who is passionate about growing online sales through creativity, data, AI, and continuous experimentation. You will be responsible for managing and scaling our marketplace business, primarily on Shopee and TikTok Shop, while also supporting broader marketing and content efforts across the brand.

What You'll Do

1. Manage and grow our Shopee and TikTok Shop stores (other marketplaces as a plus).
2. Develop strategies to increase traffic, conversion rate, average order value (AOV), and revenue.
3. Optimise product listings, SEO keywords, pricing, promotions, images, videos, and product content.
4. Design and produce product photos, banners, and short-form videos for listings, campaigns, and social/marketing content.
5. Plan and execute marketplace campaigns including Payday, Flash Sale, Double Date, Affiliate, and Mega Campaigns.
6. Support general marketing initiatives beyond marketplace — social media content, promotional creatives, and campaign assets.
7. Analyse sales performance, customer behaviour, competitors, and market trends to identify growth opportunities.
8. Use AI tools to improve product content, design workflows, video editing, customer experience, and operational efficiency.
9. Continuously test new ideas and optimise store and content performance through data-driven decisions.
   
   
   What We're Looking For

Must-Have:

1. At least 2 years of experience managing Shopee and TikTok Shop marketplace stores.
2. Strong understanding of marketplace algorithms, SEO, campaign planning, and conversion optimisation.
3. Basic design skills (e.g. Canva, Photoshop, CapCut, or similar) for creating product images, banners, and short videos.
4. Familiarity with AI tools such as ChatGPT, Claude, Gemini, or similar productivity tools — including AI tools for content/design generation.
5. Analytical and comfortable making decisions based on data.
6. Proactive, detail-oriented, and able to take ownership of their work.
7. A growth mindset and willingness to continuously learn new tools, technologies, and industry trends.

Bonus / Nice-to-Have:

1. Experience with Tokopedia or other e-commerce marketplaces.
2. Video editing/content creation experience for social media or marketing campaigns beyond marketplace listings.
3. General marketing experience (social media management, brand content, paid ads) alongside e-commerce.