Deskripsi pekerjaan E-Commerce Growth Specialist (Shopee & Tiktok) DESIGN KREASI GLOBAL
Location : West Surabaya (Office Fulltime)
We're looking for an E-Commerce Growth Specialist who is passionate about growing online sales through creativity, data, AI, and continuous experimentation. You will be responsible for managing and scaling our marketplace business, primarily on Shopee and TikTok Shop, with potential expansion to other platforms like Tokopedia in the future.
What You'll Do
- Manage and grow our Shopee and TikTok Shop stores (other marketplaces as a plus).
- Develop strategies to increase traffic, conversion rate, average order value (AOV), and revenue.
- Optimise product listings, SEO keywords, pricing, promotions, images, videos, and product content.
- Plan and execute marketplace campaigns including Payday, Flash Sale, Double Date, Affiliate, and Mega Campaigns.
- Analyse sales performance, customer behaviour, competitors, and market trends to identify growth opportunities.
- Use AI tools to improve product content, workflows, customer experience, and operational efficiency.
- Continuously test new ideas and optimise store performance through data-driven decisions.
- Work closely with the marketing and operations teams to achieve business goals.
What We're Looking For
Must-Have:
- At least 2 years of experience managing Shopee and TikTok Shop marketplace stores.
- Strong understanding of marketplace algorithms, SEO, campaign planning, and conversion optimisation.
- Familiarity with AI tools such as ChatGPT, Claude, Gemini, or similar productivity tools.
- Analytical and comfortable making decisions based on data.
- Proactive, detail-oriented, and able to take ownership of their work.
- A growth mindset and willingness to continuously learn new tools, technologies, and industry trends.
Bonus / Nice-to-Have:
Experience with Tokopedia or other e-commerce marketplaces.
