Persyaratan
Skills
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Deskripsi pekerjaan E-commerce Customer Success Intern PT. Procon Indo Sekata
- Act as the main point of contact in all matters relating to client concerns and needs.
- Build and strengthen client relationships to achieve long-term partnerships.
- Keep records and documentation of client interactions for training purposes.
- Responding to client inquiries in a timely and professional manner.
- Provide proactive strategy and help them with issues, and continually delight them with a positive, customer-centric attitude.
- Ensuring retention, and high levels of customer satisfaction
- Confident, high energy, self-motivated and a true team player.
- Well-organized, with a high attention to detail and ability to prioritize.
- Excellent multitasking and project management skills.
- Excellent communication and interpersonal skills.
- Demonstrate leadership qualities.
- Patient and active listener.
- Passion for service
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