Deskripsi pekerjaan DW FRONT OFFICE Waka Gangga
Greeting and Welcoming Guests: Warmly welcome guests upon their arrival, making them feel valued and comfortable.
Check-In and Check-Out Procedures: Efficiently handle guest registrations and departures, ensuring all details are accurately recorded.
Front Desk Operations: Manage room assignments, process payments, and handle administrative tasks related to guest services
Responding to Inquiries: Address guest questions and concerns promptly, providing information about the establishment's services, amenities, and local attractions.
Coordinating with Other Departments: Collaborate with housekeeping, maintenance, and other departments to fulfill guest requests and resolve any issues.
Managing Reservations: Handle bookings and reservations, ensuring accuracy and efficiency.
Maintaining the Lobby Area: Ensure the front desk and lobby are clean, organized, and presentable at all times.
