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Skills
Deskripsi pekerjaan Digital Marketing Trainer Lead Avana Indonesia
Job Description:
- Operating as the lead point of contact for any and all matters specific to your assigned merchants.
- Set up and product training for AVANA Platform.
- Conduct merchant workshops for potential leads and existing merchants.
- Develop online shopper insights and support strategies and plans that deliver category growth based on online consumer, shopper, and online customer requirements.
- Develop and propose the online picture of success for the category. Support its implementation and continuously review the effectiveness of online activities.
- Develop and strategize media buying for Facebook, Instagram, and Google Shopping Ads
- Generate new business using existing and potential merchant networks.
- Specific areas of focus will be managing relationships and capabilities to enhance consumer value and accelerate growth. This includes data/measurement, customer activations, sales planning, and operations.
- Leverage data & experience to pull out business trends to share internally and with the customer, continuously develop & measure test & learns.
- Participate in merchant engagement activities such as roadshows, guest speaker roles, etc.
Key KPIs:
- Work with assigned merchants to grow their MoM sales by 5%.
- Develop on-trend strategies to help merchant scale their business reach.
- Learn and educate the team, merchants, and partners about the latest updates in the industry.
- Troubleshoot with merchants to identify their pain points and plan for a solution.
- Feedback user experience to the team for continuous rapid improvement to the platform.
Requirements:
- People who think big and solve problems.
- Experience in improving merchant GMV and transaction
- Customer management experience – as evidenced by previous roles with responsibility for customer strategy and execution.
- Digital Marketing expertise – as evidenced by having supported the development and execution of marketing programs as well as partnering with brands on product innovation.
- Hands-on experience in sales in an eCommerce industry.
- Knowledge of eCommerce /online sales is compulsory and to continuously keep up-to-date with the latest trends, features insights.
- Familiarity with sales performance metrics.
- Sales Planning Expertise – ability to manage/measure sales planning, coordinating with B&M teams, and leading customer activation/site experience with cross-functional leads.
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