Our Content Managers play a central role in the management of our client’s CMS requirements. They help implement content strategies and are involved in coordinating the development of content and publishing to the right pages and modules. They are problem solvers that know the CMS like the back of their hand and serve as the ‘go-to’ for both clients and the R/GA team for anything related to content. They work closely with our Production team to know what to expect, what to do next, and where they need to be at all times.
Here’s what you should know if you want to be a Digital Content Manager at R/GA: On any given day you might
Manage small and mid-sized content-driven tasks and projects
Manage content schedules that follow our client’s content schedule
Review content for accuracy and applicability
Ensure compliance with brand and content guidelines and help ensure content guidelines are updated as required
Ensure the delivery of all content tasks and projects on time and of the highest quality
Collaborate with internal teams as required to determine best way to present information online
Contribute to the continual improvement of structure, usability and functionality of the platform as needed
Communicate progress, issues and resolutions to the client and internal team
Escalate issues in a timely manner to the Senior and Executive Producer
Play a dual role of client advocate and R/GA team advocate
The ideal person
Has clear verbal and written communicating skills, with an eye for spelling, grammar and punctuation
Has great task management and organizational skills
Has a thorough understanding of the enterprise-level CMS platform and how to work with templates, pages and content modules
Has a basic understanding of HTML, CSS and web graphics types and standards
Has experience in the clear and unambiguous documentation of workflows
Has the ability to manage multiple tasks and balance priorities
Is comfortable troubleshooting issues with the website or CMS, and escalating to appropriate team members
Is flexible, pragmatic, detail oriented and remains calm in a fast-paced environment
Has a positive and collaborative problem-solving attitude You bring
Experience as a digital content manager, content author, content editor, or similar, in an enterprise-level CMS (Sitecore, AEM, Drupal, or similar)
Bachelor's degree in a relate field is preferred
Strong English language is required
Experience working with clients in the automotive industry gives you an advantage
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Skills To Have
Must Have Skills
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About Rga Transformation At Speed
Technology projects at R/GA come in many forms - creative technology, platforms, prototypes, and consulting. The technology and creative partnership is a key differentiator for our clients. Creativity is a core requirement of our technologists and technology awareness is a core requirement of our creatives.
The Technology Lead role is part of a core team consisting of Experience Designers, Visual Designers and Verbal Designers that innovate, build, and iterate ways to solve problems and deliver best in class web, mobile and physical experiences for our clients.
R/GA projects in Asia Pacific range from innovative marketing experiences like Through The Dark (https://www.rga.com/work/case-studies/through-the-dark) and Year With Uber (https://www.rga.com/work/case-studies/year-with-uber-2017) to unique physical experiences like Beyond Time (https://www.youtube.com/watch?v=kqlFOfbw3aM) and Rise Academy (https://www.rga.com/work/case-studies/rise-academy) as well as platforms like Shiseido Professional (https://shiseido-professional.com) and Toyota Australia (https://www.toyota.com.au/).
Glints is the #1 recruitment platform in Asia helping companies build successful teams with young talent. Our mission is to help companies hire the right young talent effectively, and for young people to discover and develop careers they love.