Deskripsi pekerjaan DATA CENTER TECHNICIAN PT Anugrah Karya Abadi
Job Description:
Working at the client site 24 X 7hour and 5 X 8 Shifting Data Center Operations Technician
Level junior to senior
Requirements
• Minimum of 1 years experience working in the Data Centre operations space
• Good understanding and knowledge in data structured cabling and patching
• Experienced in hardware support, breakfix and troubleshooting.
• Ability to respond to issues and provide timely updates, and escalation
• Experience working in a large-scale critical environment is a plus
• Fresh graduates with adequate knowledge are welcomed to try
Advantageous Skills &Knowledge
• Rack,space,power and cooling allocations for new install or relocation requests
• Capacity management (space, power,cooling,patch panel port availability)
• Incident/ Change Management Process
• Understanding of DC Space, Power,Cooling Management
• Certifications eg.CDCP, ITIL,Server+,Linux+,Network+,A+,CCNA
• Ability to flex schedule as needed, including ability to work weekends, nights, holidays, as needed.
• Working knowledge or experience operating in a Data Center environment.
• Experience in report writing and incident response
RESPONBILITY :
• Hardware Support - Installations,Move,Add,Change
• Decommission of IT equipment (networks, servers, networks, storage, backup devices)
• Media management -HDD/SSD Destruction and Disposals
• Connect and disconnect patch cables to equipment in DC
• Server Hardware break fix support – Installation of parts, reseat module, SFP module
replacement including HDD/Memory/Mainboard,etc.
• Regular physical/visual inspection equipment and data center operations facilities
• Provide onsite support during scheduled maintenance/change events
• Troubleshooting of issues for IT and network related equipment
• Inventory management of RMA, cold spares, equipment and tools
• Vendor Management Coordination, Vendor Escort / Supervision
• DC Access Request Management
• POP Site operations support and standby
• Provide regular reporting on progress as required (move, change, support request and
change)and develop continuously improvement capabilities
• Provide after business hours support based on on-call schedule and shift work when required
• Any other duties as assigned