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Customer Support Specialist

IDR5.000.000 - 6.500.000/Bulan
Penuh Waktu · Kerja di kantor
Minimal Sarjana (S1)
1 - 3 tahun pengalaman
Lowongan ini telah ditutup

Persyaratan

Kerja di kantor
1 - 3 tahun pengalaman
Minimal Sarjana (S1)
21-30 tahun

Skills

Customer Support

English Language

CRM

Loker ini dikelola oleh

YK
Yoshie Kobayashi
Online 6 hari yang lalu

Deskripsi pekerjaan Customer Support Specialist Senri Ltd. (africa Incubator Ltd.)

Company Description
SENRI (PT SENRI Teknologi Indonesia), we are startup company from Japan who leads SalesForce Automation solutions in Asia and Africa. Our commitment is to support businesses in transitioning to automated systems, allowing teams to focus on revenue generation by eliminating manual tasks. Located in Jakarta, Indonesia, our solutions streamline operations to enhance sales productivity and customer satisfaction.


Role Description
This is a full-time on-site role for a Customer Support Specialist at SENRI Indonesia in Jakarta. The role initiates product onboarding, addressing technical issues, ensuring customer satisfaction, and utilizing analytical skills to troubleshoot and resolve issues effectively.
As career path, this position is expected to be Account Manager who build long term relationship with our clients

Qualifications
  • Min. 1 yrs work experience in equivalent roles in any industries
  • Customer Support in relevant software ins a pluss
  • Excellent communication skills in English / Indonesia
  • Problem-solving abilities
Tentang Perusahaan
SENRI Ltd. (Africa Incubator Ltd.) is an ICT company with extensive experience in mobile application development, and technology strategy. Headquarter and Development Centre in Tokyo, Japan. Branches in Kenya, Uganda, Nigeria and Indonesia.
Alamat kantor
Sudirman

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Customer Support Specialist