Customer Support and Admin Assistant
IDR4.000.000 - 6.500.000/Bulan
Penuh Waktu · Kerja di kantor
Minimal SMA/SMK
1 - 3 tahun pengalaman
Lowongan ini telah ditutup
Persyaratan
Kerja di kantor
1 - 3 tahun pengalaman
Minimal SMA/SMK
Loker ini dikelola oleh
SC
Sharon Chandiramani
Skills
Deskripsi pekerjaan Customer Support and Admin Assistant Happy Teepee
Job Overview:
We are seeking a proactive and organized Customer Support and Admin Assistant to manage customer inquiries and bookings efficiently. This role involves handling customer communications on WhatsApp, assisting with class bookings, sending invoices, and following up on emails. The ideal candidate will possess excellent written and spoken English skills, along with proficiency in additional languages such as Bahasa Indonesia, and a strong customer-focused approach.
Key Responsibilities:
- Respond promptly to customer inquiries on WhatsApp, providing information and assistance as needed
- Manage and coordinate customer bookings, ensuring accurate and timely arrangements
- Generate and send invoices to customers and track payment statuses
- Follow up on customer emails, ensuring all queries are resolved effectively
- Maintain accurate records of customer interactions and transactions
- Collaborate with other team members to improve customer service and streamline processes
- Handle Whatsapp Broadcast Groups updating events, classes, promotions, etc.
- Arranging class & private events monthly schedule
- Organize customer data and regularly update the records Requirements:
- Fluency in English (written and spoken); proficiency in additional languages is a plus
- Prior experience in customer service or administrative roles preferred
- Excellent communication and interpersonal skills
- Strong organizational and time-management abilities
- Proficiency in basic office software (e.g., Microsoft Office, Google Workspace)
- Ability to work independently and handle multiple tasks
Tentang Perusahaan
Happy Teepee is a process based, reggio Emilia inspired studio in Jakarta that ignites curiosity, celebrates play and empowers children to develop a strong sense of individuality.
Through art, we strive to foster creative thinking skills, encourage the freedom of expression and instill a sense of peace that will allow for clarity of thought in an increasingly fast-paced
Alamat kantor
Perumahan Griya Inti Santosa, Jalan Griya Kumala Blok B No 4,
Desa/Kelurahan Sunter Agung, Kec. Tanjung Priok, Kota Adm. Jakarta
Utara, Provinsi DKI Jakarta,Tips Aman Cari Kerja
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