Tunjangan dan keuntungan
Flexible work hours
Productivity curve is not something steady and consistent as it depends on each person's unique traits and preferences. At our company, as long as your team is in sync and your goal is hit, you can flexibly decide when you want to work.
Remote work options
Thanks to technology, we no longer have to be physically present at the office to be productive. Joining our company allows you to work anywhere without place-constraint.
Free food & beverages
Avoid wasting time and energy to buy food at the restaurant or hawker center by yourself. We'll provide the best food for you and your team. Make better use of your valuable time to rest, bond, and do other things that matter to you.
Personal and professional development are equally important for us. We have prepared various personal development programs related to hobbies, interpersonal as well as soft skills, and many more.
Deskripsi pekerjaan Customer Success Manager (fulltime/internship) Fairmart
- Use your amazing skills to make Fairmart's customers gain the max of the platform
- Analyse customer requirements and participate in discussion with the Product team
- Coordinate the modification of an existing application to meet customer requirements
- Participate in Testing and User Training
- Provide post-production support for problem escalation as well as on-site support
- Work with smart, motivated people in a supportive environment.
- Enjoy a strong culture of wanting to be better and making it happen.
- Feel empowered to try things out and make a real difference to our teams and our customers.
- Experience - Gain professional experience working in a cross-functional team. Learn best practices from industry professionals. Understand what it is like to work within an agile software product team.
- Cross-Functional - Gain exposure communicating and presenting to stakeholders across the business, engineering, design and product functions.
- Startup Culture – Be part of a workplace environment that values creative problem solving, open communication and flat hierarchy.
- Use Cases That Matter – Work on real innovation initiatives that serve the needs of the local retail industry, help the store owners to adjust to the new digital normal.
- You are thrilled about helping people (customers).
- You can perform data pimprovement operations.
- You are enthusiastic about learning and diving deeply into problem solving.
- You enjoy working with a small team in a fast-paced environment.
- Exciting opportunities as we take our platform to the global market.
- Refreshingly flexible but professional environment.
- Competitive salary commensurate with experience.
- The chance to join the ship early on and go all the way path to the recognised leader in the industry.
- Great career and development prospects - being able to push the boundaries of what is possible.