Customer Success and Partnership Executive
IDR4.000.000 - 6.000.000/BulanBonus IDR0 - 10.000.000/month
Business Development & Sales
Penuh Waktu · Kerja di kantor
1 - 3 tahun pengalaman
Tayang 1 tahun yang laluDiperbarui 27 hari yang lalu
Persyaratan
Kerja di kantor
1 - 3 tahun pengalaman
Minimal Sarjana (S1)
Tunjangan dan keuntungan
Pertumbuhan karir
Ever feel stuck with your career? We don't hire you simply because we needed to fill an empty slot. Together, we will help you shape and grow your career so you can progress further and rediscover your true sense of purpose at work.
Loker ini dikelola oleh
Deddy SETIADI
Online 8 hari yang lalu
Skills
Deskripsi pekerjaan Customer Success and Partnership Executive Kodecoon Academy Pte Ltd
Customer Success & Partnership Executive
At Kodecoon, we take pride in providing top-notch technology education courses to equip every child with programming knowledge and empower them to create change. If you’re keen to be part of a dynamic team in a fast-growing start-up, join our Operations team to be hands-on from day one and work closely with our founding team. This role will expose you to the daily operations of managing an ed-tech start-up and facilitate the smooth delivery of our coding programs to students in local and international schools in Indonesia.
Responsibilities & Duties
- Be a key player in the customer acquisition team to onboard new parents to Kodecoon’s community
- Share Kodecoon’s vision and recommend suitable coding programs for students
- Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
- Maintain customer relationships and build a strong Kodecoon community. Act as parents’ advocate and manage relationships with them
- Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
- Work with the teaching team to assess the students and follow up with parents for conversion
- Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
- Ensure that all customer information is properly documented and updated in our CRM system
- Relationship manager for our Kodecoon’s community, continue to track the progress of students and maintain relationships with parents
- Build partnerships with schools and relevant business partners to build pipeline for student enrolment
Skills & Qualifications
- Strong communication and problem solving skills
- Fluent in spoken and written English and Bahasa Indonesia.
- Driven, fast learner, proactive and ability to work in a fast-paced environment
- Organised, detail-oriented and ability to manage different projects
- Get things done attitude, self-driven
- Meticulous and independent, able to set own priorities with time management to complete projects timely
Additional (Good-to-Have!)
- You love to learn and expand knowledge in Computer Science and/or Engineering
- Strong communication and problem solving skills. Open-minded and dynamic
- You are eager to shape the skills and minds of our next generation in equipping them with the right digital skills
- You have prior teaching experience, be it tutoring, or team training
Job Type: Full-time
Schedule:
- Monday to Friday, 9 am to 6pm
- Weekend availability
Supplemental pay types: Yearly performance bonus
Education: Bachelor's or equivalent (Required)
Tentang Perusahaan
Kodecoon was founded with the mission to expose students to digital literacy and computational thinking skills and thus empowering them to become change makers. For the past three years, Kodecoon has been providing top-notch technology courses to equip every student with logical thinking and creative problem-solving skills.
Using their proprietary teaching method, Kodecoon’s coding programs are incorporated in learning environments to stimulate students to have a future-ready mindset and the ability to implement real-world applications with their digital skills. To date, Kodecoon has inspired over 3500 students.
Tips Aman Cari Kerja
Pemberi kerja yang benar tidak akan meminta akun Telegram, top-ups atau pembayaran dalam bentuk apapun. Jangan berikan kontak pribadi, informasi bank, maupun kartu kredit kamu.
Pelajari SelengkapnyaLowongan Lainnya Untukmu
