Skills wajib
Deskripsi pekerjaan Customer Success (3-6 Months Internship - Full/Part Time) Tinvio
Description
Tinvio is built around the idea that every merchant and supplier should be able to work smarter together. Through clean design, agile engineering, and genuine support, we unlock capabilities that make them more productive and profitable. The core product is a B2B transactions platform that helps small-medium merchants and suppliers manage orders, invoices, and payments through a chat-led user interface.
We have a high-intensity, high-performance, pixel-perfect culture shaped by a founding team from investment banking, venture capital, and hypergrowth unicorns in the region. Up for a bold challenge? Come join our team of builders and enablers across APAC!
Backed by Sequoia, GFC, Partech, Appworks, MUFG Bank.
@tinvioapp | tinvio.com/about
Summary
As a Customer Success Associate, you are the first line of support for our customers. You will ensure the day-to-day operations for our merchants run without a hitch and problem solve any difficulty they may face. You will take ownership of their happiness and help merchants understand that we are here to help them unlock the highest level of productivity with our technology.
Responsibilities
- Deliver a human support experience to our partners, through excellent communication, creative problem-solving and a thorough knowledge of our technology
- Lead merchant onboarding: Execute the day-to-day operations at the highest levels of efficiency, and directly contribute to our ability to scale
- Adapt to change: Project manage complex requests from internal stakeholders, and establish processes to support evolving business needs
- Achieve SLA targets: Make sure our partners recognize that we are laser-focused on their satisfaction by closing any open loops and keeping them updated in a timely fashion
- Meet our partners: Visit them at their outlets/offices to train them, observe how they use our product, engage with them on new feature requests and releases
- Consolidate feedback: Share insights in a structured manner that will help improve product and processes – you're the eyes and ears of all our internal mechanics
Qualifications
- Ready and excited to take on a high degree of ownership and accountability
- Great communication skills - you are able to listen to and talk to anyone and everyone in all kinds of situations
- Quick thinker, resilient, and eager to tackle new, complex, and/or unstructured problems
- Self-motivation and an enjoyment for a startup environment, including a thick skin and the ability to deal just as well with the hard days as the good days
- Native fluency in English and right to work in Singapore
- Fluency in Mandarin may be helpful when communicating with some of our traditional partners
- Bonus: Customer service and operations experience in the hospitality industry, and/or experience in startups
Tentang Perusahaan
Tinvio is built around the idea that every merchant and supplier should be able to work smarter together. Through clean design, agile engineering, and genuine support, we unlock capabilities that make them more productive and profitable.
Pertanyaan Seputar Lowongan Pekerjaan
Saya dapat pesan spt ini, ini penipuan bukan ya ?
No : RCM-007/HRD/PT. LGE/06/2022
Hal : PANGGILAN INTERVIEW
*PT. LINTAS GARUDA EXPRESS*
_( Perusahaan Cargo & Expedisi )_
Mengundang Sdr/i di tempat untuk mengikuti proses Seleksi/Interview yang akan dilaksanakan pada :
Waktu. : Rabu, 22 Juni 2022
Jam. : 08.00 - 13.00 WIB
Bertemu : *Ibu Ranti, S.H.*
*Alamat Kantor Pusat Seleksi :* PT. Lintas Garuda Express
Jl. Gn. Sahari Permai Blok B, No.3
RT.2/RW.1, Gn. Sahari Sel., Kec. Kemayoran, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10610
(Kantor Gedung Kaca No. B.3)
*Lokasi :*
Gedung kaca no. B.3, diseberang halte pasar baru timur, deretan Bank Capital, tepat disamping Panin Bank.
*Rute Google Maps :*
https://maps.app.goo.gl/5XjKAXFkfW2TXktE6
*Persyaratan :*
-CV / Surat lamaran kerja
-Daftar riwayat hidup
-Fc Ijazah / SKL
-Fc Kartu Keluarga
-Fc KTP
-Fc SKCK (Jika ada)
-Pas foto 4x6 (2 lbr)
-Berkas lamaran yang belum siap bisa menyusul.
✓Berpakaian kemeja bebas,rapi dan sopan, membawa alat tulis dan Wajib menggunakan masker
Note :
-Penempatan kerja Wilayah Jakarta- Bogor- Depok- Tangerang- Bekasi- Cikarang, Cikande, & Karawang terdekat sesuai domisili.
-Boleh ajak teman/saudara berminat melamar kerja.
-Hasil Interview Langsung diumumkan tidak menunggu Panggilan.
Silahkan konfirmasi kehadiran anda :
*Nama / Hadir* atau
*Nama / Tidak_Hadir*
Bagi yg sudah konfirmasi *Hadir,* Kami tunggu kehadirannya di kantor.
*Terimakasih*
*Ranti, S.H.*
*HRD PT. Lintas Garuda Express*
saya mau nanya kak ini beneran gak kak?
Undangan Interview SGB JAKARTA
Kotak Masuk
SGTCC INDO <sgtccindo@gmail.com>
Sab, 25 Jun 16.00 (22 jam yang lalu)
kepada bcc: saya
Selamat Sore,
Saya Indah Kusumaningrum yang bertanggung jawab untuk proses penyeleksian Calon Karyawan PT. Solid Gold Jakarta.
Sehubungan dengan lamaran yang anda kirimkan melalui GLINTS untuk posisi Certified Officer melalui email ini saya mengundang anda untuk mengikuti tahapan rekrutmen selanjutnya yaitu: Interview Screening pada :
Hari : Senin, 27 Juni 2022
Pukul : 08.30 WIB
Alamat : TCC Batavia, Tower One - Lt.10. Jl. KH. Mansyur Kav. 126, Jakarta Pusat (10220). (https://maps.app.goo.gl/XaVJwxmKsJNBmebj7)
Dengan menyiapkan hal-hal berikut:
1. Kartu Identitas (SIM/KTP) untuk akses memasuki kantor.
2. Dress code formal dan rapi.
3. Hard Copy CV
Harap tetap menjaga jarak, mematuhi peraturan PSBB dan selalu menggunakan masker selama berada di area gedung.
Mohon mengkonfirmasi kehadiran anda melalui Whatsapp dibawah ini
(081384563317) Indah Kusumaningrum.
Best regards,
HRD Recruitment PT. SGB JAKARTA
Gedung TCC Batavia Tower One
Jl. K.H Mas Mansyur Kav. 126
Jakarta Pusat 10220, Indonesia
Main: 62 21 29675088
Fax: 62 21 29675089
Website: https://www.sg-berjangka.com
Cara menghadapi jenis pertanyaan yang sering diajukan saat interview supaya lolos
Trik menghadapi interview kerja
