Customer Service

Keyventure Grup

Perusahaan tidak menampilkan gaji

Operasional & Pelayanan Pelanggan Staff Customer Service

Penuh Waktu · Kerja di lokasi

Minimal Diploma (D1 - D4)

1 - 3 tahun pengalaman

Persyaratan

Kerja di lokasi

1 - 3 tahun pengalaman

Minimal Diploma (D1 - D4)

Skills

Customer Relationship Management

Teamwork

Microsoft Office

Call Center

Customer Support

Problem Solving

Help Desk

Communication Skills

Outbound Call

Customer Service

Loker ini dikelola oleh

Admin Rekrutmen KOG

Perusahaan Premium

Deskripsi pekerjaan Customer Service Keyventure Grup

Job Description:

Menjawab pertanyaan dan menangani customer melalui chat marketplace
Membantu menangani komplain, retur, refund, dan kendala pesanan
Memproses pesanan yang masuk sesuai SOP
Melakukan picking, packing, dan pengecekan pesanan sebelum dikirim
Memastikan produk, variasi, dan jumlah pesanan sesuai
Membantu pengecekan dan pencatatan stok
Menjaga kebersihan dan kerapihan area packing/warehouse
Berkoordinasi dengan tim Marketplace dan Warehouse terkait kendala pesanan

Requirements:

Berpengalaman sebagai Customer Service, Admin Marketplace, atau Warehouse Staff menjadi nilai tambah
Familiar dengan Shopee, Tokopedia, dan/atau TikTok Shop
Memiliki komunikasi yang baik dan customer-oriented
Teliti, cekatan, dan bertanggung jawab
Mampu bekerja dengan target dan deadline
Bersedia melakukan pekerjaan CS sekaligus packing/warehouse
Mampu bekerja secara individu maupun dalam tim

Keyventure Grup

Import and Export

11 - 50 karyawan

PT Keyventure Omni Group is a dynamic holding company established as the parent entity of a diverse portfolio of business units operating primarily in the trade and commerce sectors. With a long-term vision to build an integrated, efficient, and sustainable business ecosystem, Keyventure Omni Group plays a pivotal role in driving strategic direction, financial empowerment, and robust corporate governance for all companies under its umbrella.

Our core purpose is to empower businesses within our group to grow beyond limits by providing them with centralized support systems, access to funding, and guidance rooted in best practices. We act not only as a financial backbone but also as a strategic growth partner, fostering collaboration among subsidiaries to unlock synergies and create enduring value.

With agility, innovation, and resilience at the heart of our operations, Keyventure Omni Group is committed to leading sustainable progress and shaping a future-ready business landscape in Indonesia and beyond.

Alamat kantor

Jl. Situsari Wetan No.3, Cijagra, Kec. Lengkong, Kota Bandung, Jawa Barat 40265

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