Deskripsi pekerjaan Customer Service PT BINAJASA SUMBER SARANA
Kualifikasi:
- Min D3/S1 any major With GPA 2,75
- Clear Articulation and good communication in Bahasa
- Experience in customer service area
- Experience in sales area
- Typing skill with WPM 50 & Accuracy 90%
- Sense Of Empathy
- Vaccinated min 2 Dose
- Energetic and agile
- Min. Fresh graduate and max 2 years in the same position (entry level)
- Attention to detail
- Adaptive with dynamic changes
- Desirable Experience / Criteria (Preferred):
- Able to speak English with minimum passive communication
Tanggung Jawab:
- Educate consumers and partners on Grab products, promotional campaigns, as well as troubleshooting when they have difficulties.
- To resolve consumers and partners problems quickly and effectively with empathy and care.
- Perform administrative tasks involving a partner's account (credit top-up, changes in partner's information, etc).
