Deskripsi pekerjaan Customer Service PT. Kreatifitas Sinergisme Teknoindo
Passionate about communication, detail-oriented, and fluent in English? Can you also speak a European language?
If so, we want YOU to join our team!
As a Customer Service Executive, you will play a key role in managing mystery shoppers for our global market research company client. This isn’t your typical call center role—you’ll be responsible for recruiting mystery shoppers, collecting and labelling survey data (quality check), and ensuring smooth operations via phone and email. If you love interacting with people and keeping things organized, this role is perfect for you!
Ready to take on the challenge? Apply now and be part of an exciting, fast-paced environment!
Job Description:
- Quality check online reports & surveys according to set service standards
- Contact registered shoppers / auditors in the Americas / Europe region to allocate evaluations & surveys
- Respond to shopper / auditor email enquiries
- Assist in recruiting new shoppers / auditors in Americas / Europe region to boost database
Qualifications:
- Candidate must possess Diploma, Bachelor’s Degree, Professional Degree in any field
- Experience in the logistics industry is highly desirable
- Fresh graduates / entry level applicants are encouraged to apply
- Good Command of the English language
- Ability to speak one or more European languages (for example: German, Spanish, Italian, Polish, or other European languages)
- Strong attention to detail and an analytical mindset.
- Excellent written and verbal communication skills.
- Ability to work independently and meet deadlines in a fast-paced environment
- Willing to work in day or night shift
Point Plus If You Have:
- Experience in Customer Service
If you meet the requirement, apply now at kst.co.id(garismiring)career
