Persyaratan
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Skills
Deskripsi pekerjaan Customer Service Natural Farm
- Candidate must possess at least Bachelor's Degree in any field
- At least 2 year(s) of working experience in the related field is required for this position.
- Good interpersonal and able to communicate in English
- Fast learner and able to work under pressure
- Able to work as individual as well as in a team
- Customer and Services Oriented
- Able to adapt in dynamic company culture and fast paced working environment.
- Always bring positive attitude within colleagues and towards customers.
- Full-Time position(s) available
- Plan, check and monitor CSO team daily basis in receive and completion of complaint, inquiry and consultation from
- Check and approval market complaint from consumer.
- Monitor follow up complaint from consumer to ensure all complaint completed within target time.
- Coordinate with Management Team to handle and solving hard complaint and inquiry.
- Conduct briefing & coaching for CSO to enhance skill and knowledge for Database and Reporting
- Ensure accuracy and completion of customer database and monitoring summary database or monthly report from CSO.
- Create and updating, Procedure and Guideline Customer Service, Rules of Customer Service, Script of Contact
Tips Aman Cari Kerja
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