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Customer Service (Yogyakarta)

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MC
Mamikos Career

Persyaratan

Remote/Dari rumah
1 - 3 tahun pengalaman
Minimal Sarjana (S1)

Benefit Kerja

Remote work options

Training/Certification

Team-building events

Work Insurance

Health Insurance

Perform Bonus

Flexible Hours

Deskripsi pekerjaan Customer Service (Yogyakarta) Mamikos

Tanggung Jawab Utama :

  • Mengelola jadwal, kehadiran, penyelesaian pekerjaan, serta dokumentasi dan data operasional mitra.
  • Menangani kebutuhan dan kendala pelanggan maupun mitra, termasuk konfirmasi layanan, complaint handling, refund, serta koordinasi dengan tim terkait sesuai SOP.
  • Mengelola administrasi pesanan B2B dan partnership, termasuk penjadwalan dan koordinasi antar tim.
  • Memproses pengajuan operasional mitra, termasuk pembaruan status layanan dan pengajuan cuti.
  • Menyiapkan reporting sesuai standar.

Proses Wawancara

Tentang Perusahaan
Mamikos
Consumer Services
201 - 500 karyawan

Founded in 2015, Mamikos mission is to help millions of Indonesian young people to find their “home” away from home while pursuing their dream of study or work. The kost market is huge yet will still grow but is highly fragmented.
With our tech and service capabilities, we want to make a better standard for the industry so then both sides of the market; property owners can get their businesses to grow, and tenants can get a good room fast. In 2022 we hosted about 200,000 properties and 7 million monthly potential tenants on our platform.
Mamikos started by introducing a matching platform then our service has evolved to a full-stack property management equipped with property management technology to ensure delivering operational excellence and productivity.

Mamikos has an incredibly unique way of doing things that will make the greatest professional experience of your life, diversity at its best, but it can take some time to get used to. As the no. 1 property tech company in Indonesia who strives to provide a value-based product, we want to ensure that this goal goes both ways, not just to our customers, but also our employees. We imagine ourselves as a door. We stand committed to the proposition that freedom is no half-and-half affair, but everyone plays a significant role. So, we open the door of opportunity as wide as possible for our employees and future employees. Everyone can never have equal outcomes, but everyone can have equal opportunity.

We are Mamikos, we open a door to every dream.

Join our awesome Mamiteam and visit our website www.mamikos.com/career And also keep up with our exciting journey: Instagram: www.instagram.com/@insidemamikos Medium: www.medium.com/@insidemamikos

Galeri Perusahaan

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Pelajari Selengkapnya

Lowongan Lainnya Untukmu
Remote/Dari rumah
Penuh Waktu
1–3 tahun
+1
Booking To Go
Remote/Dari rumah
Penuh Waktu
Minimal SMA/SMK
Diamond Handphone
Remote/Dari rumah
Kontrak
1–3 tahun
+1
Balinest Villas
Kontrak
Minimal Diploma (D1 - D4)
Jakmall.com

Customer Service (Yogyakarta)