Job Requirements
Job benefits
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Flexible work hours
Productivity curve is not something steady and consistent as it depends on each person's unique traits and preferences. At our company, as long as your team is in sync and your goal is hit, you can flexibly decide when you want to work.
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Medical insurance
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
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Vacation & Leaves
Feel a need for a short break from work? our company is quite flexible when it comes to leaves; be it for vacation, sick, personal, or mental health days. Simply discuss what you need and we will try to cater to those.
Job description for Customer Service Specialist at Sift & Pick
- Redesign/ revamp customer service framework in accordance to business objectives
- Providing feedback and improving on the efficiency of the customer service process to support business growth
- Ensure customer satisfaction and provide professional customer support through various channels
- Perform all duties expected of customer service not limited to the processing of orders, forms, applications, requests, record keeping of customer interactions, transactions, comments and complaints
- Communicating and coordinating with colleagues as necessary to resolve customer service related issues