Customer Service Representative

Requirements :

1. Female and Male, max. age 30. Minimal Diploma, able to work underpreasure, able to work shifting

2. Communication and administration skill

3. Physically and mentally healthy

Skills :

1. Able to use computer and Microsoft Office

2. Able to work with a team

Job Desc. Details :

1. Manage customer data and ensure document completeness.
2. Process new service installation orders and monitor progress until completion.
3. Handle service modifications, including upgrades, downgrades, and customer data updates.
4. Process reconnect, suspend, and disconnect requests in accordance with company procedures.
5. Verify customer information and supporting documents before service activation.
6. Maintain accurate customer records and service status in the system.
7. Coordinate with internal teams to ensure smooth service administration.