- Support customers open trading account
- Introduce and guild customer to register and using company service and product
- Guide and introduce to customer about stock market and investment
- Guide and introduce to customer on using Pinetree’s trading and investment platform
- Answer all questions to increase customer satisfaction when using Pinetree products and services.
- Receive, guide, and classify the customer's documents and then transfer to the relevant departments such as account opening contract, securities depository, securities transfer, securities right,....
- Maintain close relationships with customer
- Contact to communication the company's event to customers
- Contact customers when there are special events in their account (rights, reversal, call margin,...)
- Participating in testing projects, system modification packages to meet customer needs and Company requirements
- Graduated from university/college specializing in Economy, Foreign Trade, Finance, Accounting, Auditing, Banking
- Certifications are preferred, but not required
- Working knowledge and expertise on investment and stock market.
- Having at least 2-year-experience to working at securities companies
- Having at least 1-year-experience working as customer service or securities operation officer position
- Ability to withstand pressure, enthusiasm for creativity at work.
- English: communication, reading and understanding foreign documents
- Competitive salary package
- 13 month salary and performance bonus (based on business results)
- Private health insurance and accident insurance for employee and family members
- Birthday gift, holiday bonus and trade union benefits
- Teambuilding. company trip
- Flexible working hours: 3 working shifts to choose: 8h-17h30/ 8h30-18h00/ 9h00- 18h30.
- Opportunities for training at Hanwha group
- Transparency, friendliness, harmony in the spirit of cooperation to promote collective strength
- At Pinetree, you are encouraged to be “willing to accept the challenge for future sustainable development”
- Create favorable conditions for employees to have a long-term relationship with Pinetree with the bonus policy