Persyaratan
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Deskripsi pekerjaan CUSTOMER SERVICE MANAGER Pt Mahakarya Sukses Indonesia
- Supervising the daily operations of the customer service department
- Ability to collect, analyze, visualize and interpret the data
- Setting customer service goals for team members and helping them reach those goals
- Ensure that interacting with customers and handling customer queries and complaints done in a timely manner
- Making daily, weekly and monthly reports and surveys
- Experience in e-commerce/pay later/e-wallet/Bank product Customer Service
- Willing to build the division starting from 0
- Diploma / Bachelor's Degree in any background
- Maximum Age 35 years old
- At least 3 years of working experience in the related field is required for this position especially in Customer Service Industry
- Required Skill(s): English is a MUST
- Willing to standby after working hours or on weekend
- Fast Learner, willing to work & study in a fast paced work environment
- Problem solver and have good logic in handling issue
- Have a good communication and negotiation skill
- Ability to create SOP for customer service related matters
Tips Aman Cari Kerja
Jangan berikan informasi rekening, kartu kredit, atau uang saat melamar kerja. Perusahaan yang legal tidak memungut biaya rekrutmen.
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