Lowongan Customer Service Lead di Pt. Tritunggal Multi Cemerlang, Jakarta Utara (Closed)

Skills

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PT. Tritunggal Multi Cemerlang TMC

Aktif 17 jam yang lalu

Deskripsi pekerjaan Customer Service Lead Pt. Tritunggal Multi Cemerlang

We are looking for the best candidate with the following criteria:
Experienced in managing Customer Service as Lead / Manager / SPV min 2 years
Proficiency in using Customer Service Ticketing Software
Love to provide an excellent service to the customers in a good way
Have a good attention to detail
Creative, communicative, responsible and self-motivated
Excellent in analyzing data and skillful in Microsoft Excel
A good leader in managing his/her team
Highly productive and a natural problem solver

Jobdesc:
Ensure customers are satisfied with the answers given by admin and can provide the right solution
Responsible for monitoring Customer Service services regarding problems experienced by customers
Monitor communication between technicians and admins so that product service can run smoothly
Ensure and monitor the data input process has been carried out in detail and completely by the admin
Provide solutions to problems faced by admins
Analyze overall data every month
Learn about every new product that requires special handling

Pt. Tritunggal Multi Cemerlang

51 - 200 karyawan

PT. Tritunggal Multi Cemerlang (TMC Indonesia) is FMCG company specializing in product (brand) development and distribution of Maternity and Health lifestyle product in Indonesia. For each and every brand and product that we develop we focus in providing solutions to enhance lives of our customers. We are currently scaling up our business fast and we are opening opportunity for the right fitted individuals to join our fruitful journey together

Alamat kantor

Jl. Ruko Toho Jl. Pantai Indah Kapuk No.9 & 11, RT.1/RW.3, Kamal Muara, Kec. Penjaringan, Kota Jkt Utara, Daerah Khusus Ibukota Jakarta 14470

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