Deskripsi pekerjaan Customer Service (for E-Commerce) Power Commerce Asia
Responsibilities:
- Replying to chats and discussions
- Processing orders and monitoring shipping statuses
- Handling customer complaints and reviews
- Creating store promotions and campaign submissions on marketplaces
- Uploading new products
- Monitoring stock allocations
Qualifications:
- Proficient in MS Excel operation
- Good understanding and execution of all promotion features on Marketplace (Shopee, Tokopedia, Lazada, Blibli, TikTok Shop)
- Available to work on weekends
- Experienced in using channel management systems (a plus)
- Experienced in using channel relationship management (a plus)

