Deskripsi pekerjaan Customer Service/Cashier BUUMI Playscape
Job Description:
- Serving customer inquiries and reservations regarding Buumi services (playground, classes, events, etc.) through the website, chat applications (WhatsApp), and walk-ins (on the spot).
- Explaining Buumi service regulations and terms to recommend services that suit the needs of customers (children and companions).
- Handling customer transactions through the use of POS machines and payments (EDC, e-wallets, etc.).
- Managing administration and reports related to reservations, customers, sales, inventory, orders, etc.
- Building positive interactions with customers and business partners.
- Tidying up and cleaning the outlet.
Qualifications:
- Minimum Diploma in Tourism, Business Administration or related field.
- Active in English and able to operate computers (Microsoft Office).
- Preference given to those experienced in customer service or handling customers/clients directly.
- Enjoy working with children and able to interact well with young children.
- Willing to work in shifts, including Saturdays, Sundays, & National Holidays.
- Ability to manage administrative data.
- Multitasking and attractive appearance.
- Disciplined, clean, and meticulous.
