Company Logo

Customer Relation

Rp1.500.000 - 2.000.000/Bulan
Penuh Waktu · Kerja di lokasi
Minimal SMA/SMK
Pengalaman kurang dari 1 tahun

Persyaratan

Kerja di lokasi
Pengalaman kurang dari 1 tahun
Minimal SMA/SMK
18-30 tahun
Perempuan saja

Skills

Customer Service

Help Desk

Problem Solving

Customer Support

Customer Relationship Management

Communication Skills

Loker ini dikelola oleh

RI
Rhapsodie INDONESIA

Deskripsi pekerjaan Customer Relation Rhapsodie.co

Kualifikasi:

  • Pendidikan minimal SMA atau Setara
  • Pengalaman kerja sebagai Customer Relation atau posisi serupa diutamakan
  • Kemampuan komunikasi yang baik dan ramah dalam berinteraksi dengan customer
  • Pelayanan customer yang orientasi pada kepuasan customer
  • Kemampuan dalam memecahkan masalah
  • Pemahaman dasar tentang produk atau layanan perusahaan
  • Penempatan di Mall Bassura - Jakarta Timur

Jobdesk:

  • Menyambut customer dengan sopan, ramah, dan profesional.
  • Mencatat data customer (keperluan, kontak, jadwal).
  • Mengarahkan customer ke bagian/divisi terkait.
  • Menjawab telepon, WhatsApp, email, atau DM masuk.
  • Memberikan informasi dasar tentang produk, layanan, jadwal, dan prosedur.
  • Mengatur jadwal meeting/appointment/kunjungan.
  • Mencatat keluhan dan kebutuhan customer, lalu meneruskan ke tim terkait.
  • Follow up (konfirmasi jadwal, pengingat, info perubahan, dsb).
  • Menjaga area front office tetap rapi dan representatif.
  • Membantu administrasi (form, rekap kunjungan, daftar hadir, dsb).
  • Membuat laporan harian/mingguan terkait tamu, pertanyaan, dan keluhan customer.
Tentang Perusahaan
Rhapsodie.co
Music
11 - 50 karyawan

Rhapsodie Group is a visionary holding company developing Indonesia’s most complete and connected music education ecosystem. From learning spaces and teacher platforms to global performance opportunities and business support for educators, we are committed to advancing how music is taught, experienced, and celebrated across the nation.

With 9 synergistic business units, Rhapsodie Group empowers aspiring musicians, educators, and institutions throughout their musical journeys—bridging local talent with global impact.

Our Ecosystem Includes:

🎓 Rhapsodie.co

A smart digital platform connecting students with verified, professional music teachers for personalized in-person and online lessons.

🎹 Music Space

Well-equipped music learning spaces located in malls and apartments—ideal for lessons, group classes, and community music sessions.

🎸 Sewa Alat Musik

A convenient rental service that provides students with access to quality instruments for home practice without the high upfront cost.

🏪 Rhapsodie Music Store

A curated retail experience offering a wide range of quality music instruments, learning tools, and accessories—online and in-store.

📚 Melody Music Publishing

Focused on developing and distributing educational music materials, method books, and original compositions tailored for young learners and schools.

🎉 FASE Event

An experienced music event organizer that creates fun, educational music activities and showcases for children.

🌍 FIMO – Federation of International Music Organizer

Opening doors for young Indonesian musicians to perform on global stages through international festivals, workshops, and competitions.

💼 Rhapsodie Investment

A dedicated initiative to support music teachers and educators in scaling their teaching businesses—through funding, mentoring, and business development.

🎪 MAKE EXPO (Music and Kids Education Expo)
An annual exhibition celebrating the synergy of music and children's education—bringing together schools, kids, parents, and learners in an inspiring and interactive space.

Alamat kantor

Ruko Melody 2 Blok D, No. 16, Medang, Pagedangan, Kab. Tangerang, Banten

Tips Aman Cari Kerja

Pemberi kerja yang benar tidak akan meminta akun Telegram, top-ups atau pembayaran dalam bentuk apapun. Jangan berikan kontak pribadi, informasi bank, maupun kartu kredit kamu.

Pelajari Selengkapnya

Lowongan Lainnya Untukmu
Penuh Waktu
1–3 tahun
Minimal SMA/SMK
Sekolah Digital Bisnis Indonesia

Customer Relation