Job Requirements
1 - 3 years of experience
This job post is managed by
Augustine CHUA
Last active 2 years ago
Job description for Customer Happiness Executive (Remote) at 42Race
What you will do
- Provide solutions as a platform specialist to user queries using Zendesk
- Liaise with internal teams in special cases to solve user tickets
- Maintain excellent customer service standards
Knowledge you’ll need
Skills
- Excellent verbal and written English communication skills
- IT savvy
- Proficient with basic office software tools (MS Excel, Google Docs, etc)
- Excellent organizational and time management skills
Qualities
- A passion for making a difference for our users
- Relentlessly resourceful at problem-solving
- Be responsive and take initiative
- A healthy curiosity to learn about various aspects of the industry
- A keen eye for detail
Weekend office hours