Customer Fund Associate - BI Fast
Skills
Deskripsi pekerjaan Customer Fund Associate - BI Fast DANA Indonesia
Job Descriptions
- Manage and run daily operational activities in CFM
- Perform monitoring deposit balance BI fast
- Perform reconciliation for each cycle BI fast
- Ensure to all fund refund/retur are returned correctly and in SLA BI Fast
- Ensure all customer complain in Zendesk are within SLA
- Perform journal entries in BO system correctly
- Escalate any issues occur to CFM manager or VP Operations
- As a back up for other CFM manager (follow matrix back up)
- Follow up and closed any audit finding
Requirements
- Minimum bachelor degree in finance/economic/business/technics
- Understand banking or startup or finance tech
- Understand payment system especially SKN/RTGS BI
- Understand Banking and BI/OJK regulation
- Understanding accounting or finance
- Expert in reconciliation
- Fluent in speaking and writing English
Tentang Perusahaan
#GANTIDOMPET DANA is a TechFin company that aims to bring in inclusive financial services to empower people for a better living. We aim to be one of the Pillar of Digital Economy in Indonesia by enabling the society to transact seamlessly. As a highly secured and scalable payment service platform to connect everyone based on world class technology, our goal is to provide Indonesia with a trustworthy and convenient mobile payment system to cater the needs of our customers, and sustainable profitable business for our stakeholders. Join us and together we build Indonesia cashless society.
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