Persyaratan
Skills
Tunjangan dan keuntungan
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Jam kerja fleksibel
Productivity curve is not something steady and consistent as it depends on each person's unique traits and preferences. At our company, as long as your team is in sync and your goal is hit, you can flexibly decide when you want to work.
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Asuransi kesehatan
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
Deskripsi pekerjaan Customer Experience Specialist Photobook Worldwide Sdn Bhd
- Assist our Digital customers (B2C) with any questions or issues that arise in all digital channels.
- Responsible for Website, App, Marketplace, and Social Media in replying to feedback from the audience especially on Social Media, Marketplace and any related CRM tools.
- Create reports in the form of Excel, PPT regarding performance, audience sentiment, etc.
- Gather the data & feedback to be used for decision making.
- Search & Manage KOL partnership in a way finding the suitable KOL, briefing and make sure the timeline is according to the plan.
- Help on executing Digital Ad Campaign & Social Media editorial plan.
- High school diploma or a Bachelor’s degree in business, administration, or a related field.
- Proficient in a variety of computer software applications including Microsoft Office Suite (Word, Excel, Outlook, and Access).
- Comfortable handling confidential information.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
- English Writing & Speaking are nice to have.
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