Persyaratan
Tunjangan dan keuntungan
-
Jam kerja fleksibel
Productivity curve is not something steady and consistent as it depends on each person's unique traits and preferences. At our company, as long as your team is in sync and your goal is hit, you can flexibly decide when you want to work.
-
Opsi kerja jarak jauh
Thanks to technology, we no longer have to be physically present at the office to be productive. Joining our company allows you to work anywhere without place-constraint.
Loker ini dikelola oleh
Deskripsi pekerjaan Customer Delight (Paid Internship) Flokq
- Create a great customer experience by generating feedback and templates for escalations or complaints, move-in, move-out, and Flokq services
- Handle Flokq App professionally to provide information regarding Flokq services, receive requests and complaints, obtain more details of complaints
- Deliver the information and coordinate with Operational Team
- Provide daily reminder of services and help Operational Team to remind customer who has payment due or overdue
- Help Operational Specialist handling CMS (Content Management System)
- Keep records of customer complaints, comments, and inquiries
- Provide regular update regarding customer complaints and requests to ensure that appropriate actions were taken
- Fresh graduate with Diploma or Bachelor’s degree in from any major
- Have effective communication and interpersonal skills, both oral and written
- Able to show or generate good empathy statements for customer service
- Excellent negotiation and problem-solving skills
- A desire to work in a faced paced environment
- High capable to work independently as well as a part of team and possess a good teamwork attitude
- Fluent in English and Bahasa Indonesia both oral and written
Tips Aman Cari Kerja
Jangan berikan informasi rekening, kartu kredit, atau uang saat melamar kerja. Perusahaan yang legal tidak memungut biaya rekrutmen.
Learn More