Tunjangan dan keuntungan
Our company simply cannot function well without teams of people working together. That said, we provide numerous team-building activities and events for you and your team to nurture meaningful relationships between every individual.
Bantuan tempat kerja
In need of a laptop or certain devices specifically for work? It's on us. We will provide the necessary tools that you need so you can focus on what you do best and get a job done.
As much as we care about our business, we also care for every one of our employees' wellness. To keep you happy at work, we provide a range of self-help services and facilities that you can use at any moment.
Liburan & Cuti
Feel a need for a short break from work? our company is quite flexible when it comes to leaves; be it for vacation, sick, personal, or mental health days. Simply discuss what you need and we will try to cater to those.
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Deskripsi pekerjaan CRM Specialist Pt Wowrack Indonesia
- Supporting the Wowrack's brand awareness and lead generation effort by developing and implementing email marketing strategy triggered across customer life-cycle
- Executing data mining requests that deliver database insights & monetization opportunities
- Analyzing existing customer behaviors to identify opportunities to increase retention and loyalty
- Support the implementation of automated journeys for multiple audiences to cultivate relationships and enhance communications with active and inactive prospects and customers
- Design, build, and refine workflows using the company platform that supports internal and external digital campaigns and ongoing requests from the business
- Customizing and pulling marketing reports from the CRM and analyzing them to determine the customer trends the business should respond to
- Bachelor degree in any major
- 2+ years of experience in managing CRM software (Zoho CRM is preferred)
- Able to collect, analyze, and visualize CRM data and customer journeys
- Proven experience in developing and implementing customer strategies and excellent knowledge of customer database systems
- Comfortable with writing, speaking, and presenting in English
- Exceptional quantitative/analytical skills and ability to relate results to business objectives
- Proficient project management skills
- Experience in B2B businesses is a plus
- Willing to relocate to Surabaya
- Competitive salary package
- Flexible work culture to integrate work with personal life
- Training, certification, and development opportunity
- Company outing activities
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