Deskripsi pekerjaan Collection Staf PT. Sinergi Armada Grup
- Handle collection activities and follow up with drivers regarding outstanding payments.
- Contact drivers through phone, chat, or other communication channels to discuss payment status and collection arrangements.
- Negotiate and provide appropriate payment solutions based on company policies.
- Monitor and update the status of collection activities and customer payments.
- Maintain accurate records and prepare regular collection reports.
- Coordinate with internal teams, especially Finance and Operations, regarding collection issues and payment status.
- Conduct follow-ups and escalation when necessary to ensure timely payment.
- Perform other collection-related administrative tasks as needed.
