Deskripsi pekerjaan CLIENT RELATIONSHIP Aspire Consulting Services
# CLIENT RELATIONSHIP
### Business Consulting
Aspire Consulting Services is seeking an experienced **Client Relationship Supervisor** to manage prospective and existing clients, coordinate consulting engagements, and convert client requirements into commercially viable service solutions.
This position requires a mature professional with strong sales experience, commercial awareness, and the ability to manage client relationships from initial consultation through proposal, closing, and service delivery coordination.
## Key Responsibilities
* Conduct initial consultations to understand the client’s business objectives, requirements, risks, and priorities.
* Manage relationships with prospective and existing clients.
* Identify suitable consulting, corporate, compliance, and business support services.
* Prepare service recommendations, proposals, quotations, and follow-up strategies.
* Convert qualified prospects into signed clients.
* Maintain an active sales pipeline and ensure timely follow-up on all opportunities.
* Coordinate with Consulting, Corporate Services, Administration, and Commercial teams.
* Monitor project progress and ensure commitments made to clients are properly communicated and delivered.
* Identify additional service opportunities within existing client accounts.
* Maintain accurate client records, consultation notes, proposals, agreements, and communication history.
* Handle client concerns professionally and escalate material issues to management.
* Support and supervise junior Client Advisory team members when assigned.
* Submit regular reports on leads, proposals, conversions, client status, and project progress.
## Qualifications
* Minimum age of **30 years old**.
* Minimum Diploma or Bachelor’s degree in Business, Management, Marketing, Communication, Law, Hospitality, or a related field.
* Minimum **3–5 years of professional experience**, including relevant experience in sales, business development, account management, client relations, or consulting services.
* Proven ability to achieve sales targets and close commercial transactions.
* Strong communication, presentation, negotiation, and relationship-management skills.
* Able to understand client requirements and translate them into structured service solutions.
* Commercially minded, organised, responsible, and comfortable working with targets.
* Able to manage multiple clients, proposals, deadlines, and internal coordination simultaneously.
* Professional working proficiency in English and Bahasa Indonesia.
* Experience handling foreign clients, entrepreneurs, investors, or corporate decision-makers is an advantage.
* Experience in consulting, professional services, corporate services, immigration, legal support, investment, or business advisory is preferred.
## Candidate Profile
The ideal candidate is commercially experienced, mature, confident when dealing with decision-makers, and capable of balancing sales objectives with professional client service.
This position is not limited to administrative client handling. The successful candidate must be able to advise clients, develop commercial opportunities, close sales, coordinate internal execution, and maintain long-term client relationships.
## Performance Expectations
Performance will be assessed based on:
* Qualified leads managed.
* Consultations completed.
* Proposals issued.
* Sales conversion rate.
* Signed project value.
* Collection and payment progress.
* Client retention and additional service sales.
* Accuracy of client documentation and reporting.
* Quality of internal coordination.
* Achievement of individual and departmental KPIs.
## Employment Information
* Position: Client Relationship
* Department: Client Advisory
* Employment Type: Full-Time
* Contract: 12-Month PKWT
* Work Location: Bali
* Working Hours: 10.00-19.00 WITA
* Compensation: Based on company salary structure, qualifications, experience, and performance eligibility
Interested candidates should submit their CV and a brief explanation of their relevant sales and client-management experience.
