Deskripsi pekerjaan Centre Manager I CAN READ Indonesia
Responsibilities:
- Lead and manage the overall operations of the Learning Centre, ensuring smooth administration and execution of daily activities.
- Drive business growth by achieving sales and marketing targets, and ensuring profitability.
- Develop and execute strategies to meet and exceed center performance goals.
- Manage staffing requirements, including recruitment, training, and performance management.
- Create a warm, engaging, and safe environment for students and their families.
- Ensure a clean, organized, and conducive learning environment.
- Oversee class scheduling and manage timetables effectively.
- Provide outstanding customer service and maintain strong relationships with parents and students.
- Handle customer inquiries and resolve issues professionally and promptly.
- Perform front desk duties and general administrative tasks.
- Uphold the professional standards and values of the I CAN READ brand.
Requirements:
- Bachelor’s degree in Business Administration, Marketing, Education, or a related field.
- Minimum 3 years of experience in centre management, retail management, or education operations.
- Proven track record in sales and customer service.
- Experience leading a team and managing performance.
- Strong leadership and people management skills.
- Excellent communication and interpersonal abilities.
- Highly organized, detail-oriented, and able to manage multiple priorities.
- Proactive and results-driven, with the ability to achieve business targets.
- Good problem-solving and decision-making abilities.
- Comfortable using Microsoft Office and administrative systems.
- Warm, approachable, and customer-focused.
- Passionate about education and child development.
- Proficient in English and Bahasa Indonesia (spoken and written).
- Willing to work on weekends or public holidays as required by centre operations.
Work Location :
I CAN READ - NGANJUK
Ruko Mustika Square, Jl. Merdeka I No.2Q, Mangundikaran, Mangun Dikaran, Kec. Nganjuk, Kabupaten Nganjuk, Jawa Timur 64419
