Cafe Manager

Responsibilities:

• Lead and manage day-to-day restaurant operations, including FOH and BOH activities, to drive revenue growth.
• Ensure all food and beverages are consistently high quality and served on time to maximize customer satisfaction and repeat business.
• Supervise kitchen and service teams: scheduling, training, motivating, and evaluating staff performance for operational excellence.
• Control inventory, manage stock levels, coordinate with suppliers, and work closely with Finance and Procurement teams to ensure accurate purchasing and cost control.
• Implement and monitor food safety, hygiene, and health standards at all times.
• Manage restaurant budget, optimize costs, track sales performance, and drive profitability targets.
• Collaborate with Head Chef to monitor menu performance, ensure items meet sales targets, and recommend changes if needed.
• Handle customer feedback professionally and take quick action to retain customer loyalty and boost revenue.
• Initiate and execute marketing programs (e.g., football watch parties) to drive traffic and sales.
• Create and update SOPs to keep operations efficient, revenue-focused, and guest experience consistently excellent.
• Report regularly to management on sales results, purchasing status, marketing initiatives, menu performance, and revenue improvement plans.

Requirements

• Proven experience as a Restaurant Manager or Head Chef, preferably both.
• Strong leadership and people management skills.
• Deep understanding of food preparation, service excellence, and restaurant operations.
• Passionate about football and sports culture – we want someone who fits the spirit of Bali United!
• Willing to work flexible hours, especially during events and match days.

Are you passionate about food, service, and football? ⚽

Bali United Cafe is looking for a hands-on Cafe Manager to lead daily operations and create an unforgettable dining experience for our fans and guests. Having a background as a chef is a big plus!