Business System Analyst (Insurance)

1. Job Purpose

The position is responsible for the identification, analysis and development of business requirements for systems development projects; defining and reviewing the design of the proposed system solution; and testing, implementation and documentation of the supported systems used in the assigned business unit; and support for the production problems following the agreed time table and procedure.

2. Key Responsibilities /Accountabilities

· Identifies areas for improvement/enhancement on existing system on new ones being developed

· Determines, analyses, and transform business requirements to produce specifications at the system and programming levels

· Facilitates change management by working with various business areas to address issues and potential impact and/or benefits of the changes in the proposed system.

· Communicates with the developers for clarification of business requirements and reporting of errors found in the systems being supported

· Identifies all possible test scenarios and prepares the test plan for the systems under development

· Executes the test plan and conducts the acceptance testing for the developed programs as required.

· Prepares and documents manual and system procedures in support of the business needs.

· Provides post-implementation and production support for supported systems including analysis of production problems rose by business users

· Conducts systems training for the business community as needed

· Prepares progress reports within agreed time frames.

· Prepares daily time charges reporting

3.Education Level and Professional Qualification

Minimum

University/College graduate with a degree in Information Systems, Business Analytics, Computer Science or Mathematics

4. Work Experience

2-4 years experience in IT field as Business or System Analyst

5.Technical / Functional Skills

· Knowledge in SDLC process – Initiating, Planning, Executing, Controlling and Closing

· Must have strong analytical and conceptual skills, good interviewing skills (for data gathering/business requirements preparation)

· Preferably knowledgeable of SQL programming tools

· Knowledge in the Life Insurance systems

· Knowledge in developing system documentations

· Must be familiar with Office Automation tools such as MS Office, MS Project, Visio and Lotus Notes

6.Leadership / Other Skills

· Possesses good oral and written communication skills as well as good interpersonal skills, must be very client oriented

· Good command in English both oral and written

7. Level of Contacts

Internal

Will work closely with IT project manager, SLGSP/I and various levels of business users.