Deskripsi pekerjaan Business Process Lead - Micro Credit (6 Month Contract) PT. Pro Integrate Consulting
Business Process Lead – Micro Credit Operations
📍 Location: Jakarta Area
🏢 Working Arrangement: Work From Office at the client’s office
📄 Employment Type: Contract – 30 weeks/6 Months
We are looking for an experienced Business Process Lead to lead a comprehensive assessment and transformation initiative within Micro Credit Operations.
Key Responsibilities
• Lead the end-to-end assessment of selected micro credit operations and credit assessment processes.
• Identify operational gaps, bottlenecks, risks, control weaknesses, and improvement opportunities.
• Develop practical recommendations covering process, risk policy, technology, organization, and people.
• Facilitate cross-functional discussions and diagnostic workshops with business, risk, operations, technology, and other relevant stakeholders.
• Prioritize transformation initiatives based on business impact, implementation complexity, risk, and operational readiness.
• Translate assessment findings into a structured and actionable implementation roadmap.
• Design or enhance end-to-end credit operating processes and cross-functional operating models.
• Support stakeholders in aligning transformation recommendations with business objectives, regulatory requirements, and operational capabilities.
• Prepare clear presentations, assessment reports, process maps, and recommendations for senior management.
Qualifications
• Minimum 6-10 years of relevant professional experience in credit operations, business process transformation, lending operations, or a related field.
• Strong experience in micro lending, retail lending, consumer finance, banking, or financial services.
• Proven expertise in end-to-end business process assessment, redesign, and transformation.
• Strong understanding of credit assessment, underwriting, credit operations, risk policies, and operational controls.
• Experience in developing target operating models and implementation roadmaps.
• Strong stakeholder management and cross-functional facilitation skills.
• Ability to convert complex operational findings into practical and executable recommendations.
• Excellent analytical, problem-solving, communication, and presentation skills.
• Prior experience managing or leading business transformation initiatives is highly preferred.
• Willing to work fully onsite at the client’s office in the Jakarta area.
