Business Operations Leader (F&B)

We’re Hiring – Business Operations Leader | Kloop Coffee 🚀☕

Kloop Coffee is growing — and we’re looking for a driven, passionate, and hands-on leader to grow with us.

If you have strong experience in coffee shop operations, team leadership, increasing sales, and building business systems, this is your chance to take a key role in shaping the future of our brand.

With outlets currently operating in Jakarta and Kulonprogo, Kloop Coffee is preparing for the next exciting phase: expansion through franchise development. We need someone who is ready to lead from the front and turn great potential into real growth.

🎯 Your Main Mission:

✅ Drive monthly sales performance & outlet profitability

✅ Manage daily operations and service excellence

✅ Lead and develop store teams

✅ Create efficient SOP & business systems

✅ Support new menu/product innovation

✅ Prepare Kloop Coffee for scalable franchise growth

🔎 We’re Looking For Someone Who Has:

✔️ Experience in coffee shop / F&B / retail operations

✔️ Strong leadership and people management skills

✔️ Proven ability to increase sales and improve performance

✔️ Understanding of cost control & outlet efficiency

✔️ Entrepreneurial mindset and growth-oriented attitude

✔️ Passion for coffee, service, and business development

💰 What You’ll Get:

✔️ Competitive Salary

✔️ Career Growth Opportunity

✔️ Performance Incentive

✔️ Direct Impact in Expanding a Growing Brand