Deskripsi pekerjaan Business Operations Intern PT Jejak Karya Bumi
We're looking for a proactive and detail-oriented intern to join our Business Operations team. In this role, you'll act as a key administrator supporting our merchants' day-to-day needs — ensuring smooth operations, building strong relationships, and driving continuous improvements. You'll work closely with our Operations Associate, gaining hands-on exposure to data, operations, and the tools shaping modern business workflows.
What You'll Do:
- Serve as the day-to-day Merchant Success PIC, building and maintaining strong relationships with merchants.
- Support merchants' daily operations to ensure seamless processes and business success.
- Handle merchant onboarding to platforms, ensuring compliance with policies and standards.
- Monitor merchant performance and propose data-driven improvements to enhance efficiency and satisfaction.
- Manage administrative tasks including invoicing, data entry, and maintaining accurate merchant records.
- Collect, organize, and analyze operational data to support business decisions and reporting needs.
- Leverage AI tools to streamline workflows, automate repetitive tasks, and improve operational efficiency.
- Collaborate with internal teams to address merchant needs and continuously improve operational processes.
What We're Looking For:
- Currently pursuing or recently completed a degree in Business Administration, Management, Communication, or a related field.
- Strong organizational and multitasking skills, with the ability to prioritize tasks effectively.
- Comfortable working with data — including basic analysis, reporting, and maintaining structured records.
- Proficient in Microsoft Office Suite or Google Workspace (Sheets & Docs); experience with data visualization tools is a plus.
- Open-minded and comfortable using AI tools (e.g. ChatGPT, Claude, or similar) to improve day-to-day work.
- Customer-oriented mindset with a proactive approach to problem-solving.
- Calm, adaptable, and able to thrive in a fast-paced, dynamic environment.
- Eager to learn, resourceful, and not afraid to take initiative
We apologize in advance - we may only be able to get back to the shortlisted candidate, but we really appreciate every application. We think that is the greatest flattery we could ask for. Thank you!
