Job Requirements
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Job description for Business Operations Analyst at Glints Vietnam
- You will be the key connection between data and people, help shape a data-driven mindset on the ground, by providing meaningful and accurate data points to sales people when needed, and making sure that business decisions are made with good data backups
- You will work closely with both local and regional team members on the product sides, help the regional product team know what local teams need, and help deliver new/enhanced product features to on-the-ground people
- You will have chances to work on several business processes from end to end, with a clear understanding of what and why this is happening, who is responsible, which success metrics to track, and how to improve the operational efficiencies by 2-3x via streamlining or automating some processes
- You will partner with key business stakeholders, supporting them to make quick and accurate business decisions by understanding the metrics, identifying issues, looking for root causes, and implementing workarounds to solve business problems
- You will work directly with the fastest-growing emerging markets in the region (Indonesia, Vietnam, Philippines, etc.)
- You will have the opportunity to influence our people, systems, and processes and collaborate with a driven and committed team
- You will have opportunities to learn a lot from highly proficient colleagues and systems in a dynamic and fast-moving environment, and have a lot of fun
- 2-3 years of experience as Data Analyst, Business Operations, Sales Operations, Sales Analyst, Business Analyst, or any other relevant roles
- Proficient in technology tools and collaboration tools (e.g Google Drive, Google Sheets, MS Office, etc.)
- Strong data processing, analysis, and visualization skills (adept in excel, SQL, tableau, or any other data visualization tools, etc.)
- Experience working with internal stakeholders toward analyzing and optimizing sales processes and workflow
- Advanced English skills in business communication
- Critical and systematic thinking
- Good note-taking and research skills
- Strong ownership, proactiveness
- A good sense of problem-solving with a can-do attitude
- Project management experience is a plus
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