Business Operation Staff – Full-Time

Company Description

PartSafari is an AI-powered platform developed by PT Three Tiger Indonesia, a Japanese tech-driven startup. We specialize in spare parts for construction equipment and commercial vehicles. By leveraging cutting-edge technology, PartSafari is building a Just In Time spare parts supply chain that minimises down time for Mining Customers in Selawesi.

Role Description

This role is responsible for managing the administrative and operational activities. You will work closely with the Procurement, Warehouse, Finance, Business Development, and Sales teams and ensure that documents, invoices, payments, and system records are accurately processed and maintained, and that orders are delivered accurately and on time as planned. The role also requires a proactive mindset to identify operational issues, propose improvements, and continuously improve processes to enhance efficiency and effectiveness.

Responsibilities

• Delivery Administration, Arrangement & Tracking
  Manage administrative activities related to customer orders and deliveries, ensuring orders are properly documented, processed, and delivered according to the planned schedule from either the Jakarta or Kendari Office.
• Customer Commercial & Tax Invoicing & Payment Recording
  Process customer invoices based on signed Delivery Orders (DO), coordinate tax invoice requests, verify invoice and tax invoice accuracy, ensure all supporting documents are complete, and record customer payments and refunds in the system with proper linkage to the relevant invoices.Accounts Receivable & Payment Recording
• Vendor Invoice & Document Management
  Receive, verify, scan, file, and upload vendor invoices and supporting documents into the relevant systems, ensuring documents are complete, accurate, and properly matched with vendor bills.
• Insurance Administration
  Manage administrative activities related to insurance, including overdue notifications, monthly declarations, supporting document validation, and insurance premium payment coordination.
• Office Administration & Routine Payments
  Coordinate office supply requests and recurring office-related payments, including utilities, internet, electricity, IPL, and other operational expenses.
• System & Process Improvement
  Identify system or operational issues, report problems clearly to the Team Leader, prepare improvement requests, participate in feature testing, provide feedback, and support the implementation and socialization of system improvements.
• Operational Project Support
  Support operational projects and new warehouse setup activities, including administrative coordination, procurement-related tasks, utility arrangements, labelling requirements, warehouse relocation, and other assigned operational projects

Qualifications

Must-Have:

• Bachelor’s degree in any field.

• Fresh graduates are welcome.

• Strong attention to detail and accuracy in handling orders, invoices, goods, and operational documents.

• Good coordination and communication skills with internal teams, suppliers, logistics providers, and customers.

• Able to manage multiple tasks and follow up on pending orders, payments, shipments, and deliveries.

• Proficient in Google Workspace, especially spreadsheets.

• Proactive, responsible, and able to work independently with minimal supervision.

• Must own a personal laptop.

Preferred Qualifications:

• Experience using ERP system or similar systems.

• Experience handling delivery and shipment documentation.

• Basic understanding of invoicing, payment processes, and commercial documents.

• Basic English communication skills are acceptable, provided there is a willingness to improve and communicate actively

Core Values

We’re looking for someone who:

• Is highly customer-oriented and committed to meeting the needs of our clients.

• Acts with integrity and honesty in all aspects of work.

• Is a true team player, willing to support colleagues and contribute to collective success.

• Demonstrates a professional mindset—taking ownership, responsibility, and pride in their work.

• Has a strong desire for growth and actively seeks to learn and improve.

• Maintains discipline and is consistently punctual and reliable in delivering tasks.