Deskripsi pekerjaan Business Development Executive Giftano Pte Ltd
About Giftano
Giftano is Singapore’s only specialised online gifting marketplace and B2B platform for Rewards, Incentives & Gifting solutions. We carry the widest range of gift cards, experiences, and physical gifts for both personal and corporate gifting. Our mission is to connect consumers and businesses with the best brands and experiences through our innovative gifting solution, corporate gifting catalogue, and consumer gifting marketplace. At Giftano, we believe in the power of giving and are inspired by the positive impact that receiving a gift can have on someone's day.
Job Summary
We are seeking a meticulous, self-motivated and ambitious Business Development Executive to join our fast-growing team. In this role, you will be responsible for identifying, engaging, and onboarding new merchants to expand Giftano's offerings. Your strengths lie in executing, organising, problem-solving and communicating. You thrive working independently to deliver successful results and are a highly conscientious and structured person with a combined “hunter/farmer” personality. You will play a crucial role in building and maintaining strong relationships with our brand partners, ensuring they are fully integrated and satisfi ed with our platform.
You excel in a fast-paced startup environment, with the natural ability to act effi ciently on quick changes and handle a variety of unforeseen challenges from time to time. You will report to the Marketing & Partnerships Manager to develop and implement strategic initiatives that drive merchant acquisition and foster long-term partnerships, contributing to the overall growth and success of Giftano.
Responsibilities
● Identify, target and engage potential merchants & brands to integrate with Giftano’s gifting solution.
● Conduct market research to understand industry trends and identify opportunities for new partnerships.
● Develop and implement strategies to attract and acquire new merchants.
● Handle daily CRM data entry to support lead tracking, follow-ups, and sales performance insights.
● Build and maintain strong, long-term relationships with new and existing merchants.
● Coordinate with internal teams to ensure smooth onboarding and integration of new merchants.
● Provide ongoing client support to merchants, addressing any issues and ensuring their satisfaction with Giftano's services.
● Collaborate with the marketing team to promote new merchant partnerships and drive customer engagement.
● Track and report on acquisition metrics, providing insights and recommendations for improvement on a weekly basis.
● Proactively communicate business needs to other company functions.
Requirements
● 1-2 years of Sales or Account management experience, preferably in any internet/software/e-commerce company
● Digital native and profi cient with MS Offi ce / Google Suite
● Experience with using CRM.
● Attention to detail is crucial.
● Excellent English verbal and written communication skills.
● Strong interpersonal and negotiation skills.
● Resilient, resourceful, and goal-driven.
● Ability to handle objections and turn rejections into opportunities.
