Deskripsi pekerjaan Business Development and Sales Manager Talenesia
Job Purpose
The BD & Sales Manager is responsible for strengthening Talenesia/Biznesia’s partnership, sales and commercial capability across the ecosystem. The role ensures that BD & sales operations run effectively, analyzes customer data to identify patterns and opportunities, translates insights into commercial strategies and actionable improvements, and develops the capability of the BD& sales team.
The role also contributes to revenue growth through B2C Sales, B2B business development, proactive commercial initiatives, and partnership opportunities. Depending on business needs, the role may operate across inbound and proactive channels, from customer conversion and account development to new opportunity creation.
The role is not defined by a specific industry, title, or career path. We hire based on three fundamentals:
- Mission, Vision & Value Alignment
Genuine connection with our mission, vision, and values, with a clear personal reason for wanting to contribute to what we are building.
- Character & Traits
Strong drive for targets and accountability, ownership, competitiveness, curiosity, resilience, confidence, maturity, learning agility, and openness to feedback — with a strong desire to achieve results and continuously improve.
- Core Capability
Strong transferable capability to comprehend, analyze, synthesize, generate insight, make sound commercial decisions, develop strategy, communicate clearly, drive execution, build systems, and continuously improve performance.
The specific product, industry, customer context, and ways of working can be learned. What we need to hire for are these three fundamentals.
Key Responsibilities
1. Business development & Sales Strategy
- Conduct market, customer, competitor, and business research to identify commercial opportunities, customer needs, and business challenges.
- Develop BD & Sales strategies and initiatives aligned with business objectives.
- Translate research and business insights into clear commercial plans, targets, and execution priorities.
- Identify opportunities to improve customer acquisition, conversion, revenue, and overall commercial performance.
- Continuously review and adapt strategies based on market developments, customer feedback, and business performance.
2. Operations, Systems & Process
- Continuously optimize the operating system to improve team productivity, execution quality, consistency, and efficiency.
- Manage and improve BD & Sales Operations, including lead management, follow-up, pipeline management, CRM, SLA, reporting, and handover processes.
- Overseeing partner and internship operations end-to-end: partner acquisition (canvassing, matching, onboarding) and program administration (contracts, certificates, supporting documents).
- Collaborate closely with the Finance & Operations teams to ensure smooth payment and billing operations, including timely collection against due dates, accurate and timely invoicing and billing, and proper handling of customer withdrawals, refunds, and payment-relief requests in accordance with company policy.
3. Performance Analytics, Insights & Improvement
- Analyze BD & Sales performance across funnel, conversion, revenue, lead quality, channels, segments and customer behavior
- Synthesize quantitative and qualitative inputs to understand what is happening, why it is happening, and where the biggest opportunities or bottlenecks are.
- Evaluate the effectiveness of BD & sales approaches, customer conversations, messaging, objection handling, and other commercial activities.
- Translate insights into concrete interventions, experiments, and improvement initiatives.
- Develop sales and revenue forecasts, scenarios, and recommendations to support commercial decision-making.
4. Leadership & Team Development
- Set clear expectations, targets, standards, and accountability for individual and team performance.
- Build and strengthen sales capabilities through structured, measurable training covering product knowledge, customer understanding, consultative selling, objection handling, negotiation, communication, and closing—not only informal coaching.
5. Proactive Sales & Growth
- Identify and pursue opportunities beyond inbound demand through events, partnerships, and other proactive channels.
- Develop and execute initiatives to improve sales conversion.
- Identify and test new sales and growth channels based on market opportunities and business priorities.
- Be the face of the company at key acquisition moments: presenting, moderating, hosting, or running events and livestreams to reach and convert audiences.
6. Strategic Business Development & Project Management
- Identify and understand client problems, business needs, and strategic opportunities, and translate them into relevant solutions and commercial opportunities.
- Lead strategic BD projects end-to-end, from opportunity identification and solution development through scoping, costing, pricing, proposal development, negotiation, contracting, closing, project handover, execution, and retention/renewal.
- Build and maintain strategic client relationships and identify opportunities for account development, repeat business, and further collaboration.
What We Are Looking For
Must Have
- Minimum of 10 years of professional experience, with a proven track record in Leadership roles.
- Character, drive & mission alignment - A strong internal engine: drive, ownership, competitiveness, resilience, learning agility, and openness to feedback, with genuine alignment to a social-impact, educational mission and a clear reason why this work matters.
- Analytical thinking & problem solving - Able to make sense of complex data and situations to find root causes and the real drivers, then turn that into the right intervention, test it, and measure whether it actually improves the outcome. Includes reading patterns across many variables and thinking forward through forecasts and scenarios.
- Commercial & strategic judgment - Connects customer needs, conversion, and revenue to business goals, and can judge which opportunities are worth pursuing.
- Proven BD & Sales capability - A real track record with targets, conversion, negotiation, and closing, and accountability for results.
- Team leadership & development - Able to lead, coach, and grow a sales and BD team, including building structured, measurable development, not only informal coaching.
- Systems & execution - Able to build and improve systems and processes, not just keep them running, and to drive initiatives through to delivery.
- Relationship, stakeholder & public presence - Builds genuine relationships across levels, represents the company confidently at events and online (presenting, moderating, hosting), and communicates clearly with the team and management.
Nice to Have
- Experience in a formal sales or BD manager role, owning KPIs and running training programs.
- Experience with event- or livestream-based selling.
- Background in education, social enterprise, or a mission-driven organization.
- An existing network of founders, C-level executives, or business decision-makers.
- Familiarity with CRM, pipeline, and sales analytics tools.
