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Professional Development
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This job post is managed by
Quốc Khang Văng
Last active 2 years ago
Skills
Job description for Business Analyst (Operations) at CÔNG TY CỔ PHẦN KREDIVO VIỆT NAM
MÔ TẢ CÔNG VIỆC
The Business Analyst (Operations) analyzes customer-related data to aid business in credit approval monitoring, customer issue monitoring, staff KPI monitoring and customer behavior analysis to identify insights that can improve business processes, systems and process efficiency. The roles and responsibilities include the following (but not limited to):
A. Tracking and reporting customer service and credit approval staff performance.
B. Daily monitoring and review of operational KPIs.
C. Generate additional insights by analyzing customer issues.
D. Work closely with internal teams and vendors to codify insights into business processes.
YÊU CẦU CÔNG VIỆC
1. Bachelor’s Degree with GPA minimum 3.0, preferably in quantitative subject (i.e. Computer Science, Engineering, Economics, or Mathematics).
2. Minimum 2 years’ experience as Data Analyst or Business analyst in financial sector preferably.
3. Excellent analytical skills. You need to be comfortable with data – Analyze it, question its validity, interpret it, and develop recommendations based on it.
4. Working knowledge of SQL and proficiency in Excel are required.
5. Comfortable working in a dynamic and fast-paced environment.
6. Conversational ability in English is required.
Benefits
- Hybrid working during pandemic
- 13th-month salary and annual performance bonus
- Day-off: Saturday + Sunday
- 12 annual leave days and Vietnam holidays + unlimited sick leaves days
- Company laptop provided
- PVI Health Care Insurance (after sign labour contract)
- Monthly company party
- Happy Friday
- Annual Health Checks
- Professional Line Manager from Singapore and Indonesia. Great chance to improve your expertise/skills and English communication via international exposure;
- Get support and work with talented and friendly member
- Get support and work with talented and friendly member
ĐỊA ĐIỂM LÀM VIỆC
Tòa nhà HM Town, 412 Nguyễn Thị Minh Khai, phường 5, Quận 3, Thành phố Hồ Chí Minh, Việt Nam
Tầng 5, Tòa nhà HM Town, số 412, đường Nguyễn Thị Minh Khai, Phường 5, Quận 3
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Glints is the leading talent ecosystem in Southeast Asia. Our mission is to enable the 120 million professionals in the region to grow their careers and empower organizations to hire the right talent from anywhere in Southeast Asia. Officially launched in 2015 in Singapore, Glints has empowered more than 5 million talent and 60,000 organizations to realize their human potential. Today, we stand at the forefront of human capital empowerment as the fastest-growing startup in the career development and talent recruitment space. Glints currently operates in Indonesia, Malaysia, Singapore, Vietnam, Philippines, and Taiwan.