Deskripsi pekerjaan Brand Guardian Dotlab.asia
Working arrangement: Hybrid with 1-2x a week WFO
About Dotlab
Dotlab.asia connects business strategy, creativity, communications, and people to create meaningful impact. We work with brands and organisations across campaigns, stakeholder engagement, and transformation.
About the role
Help keep ideas moving, people aligned, and brands growing. As our Account Executive, you will connect client needs with clear briefs, coordinated teams, and reliable project delivery.
Key responsibilities
Client and stakeholder management
- Serve as a day-to-day contact for assigned clients and maintain clear, professional communication.
- Clarify client objectives, expectations, feedback, and approval requirements.
- Document meeting decisions, next steps, responsibilities, and deadlines.
Campaign and creative coordination
- Translate client needs into actionable briefs for strategy, creative, communications, and production teams.
- Coordinate campaign assets, content, revisions, and approvals across relevant channels.
- Check deliverables against the brief, brand guidelines, and agreed quality standards.
Project planning and delivery
- Maintain project timelines, task trackers, and status updates.
- Coordinate internal teams, vendors, and partners to keep work progressing.
- Identify delays, dependencies, or changes in scope early and escalate with practical options.
Events and activations
- Support planning and execution of events, brand activations, and related communications.
- Coordinate logistics, vendor deliverables, and on-site requirements where needed.
- Help prepare run sheets, briefing materials, and post-activity recaps.
Commercial administration and reporting
- Track project scope, quotations, purchase orders, and budget updates with management and finance.
- Coordinate the supporting documents needed for client billing and project closure.
- Compile progress reports and campaign recaps, including results, learnings, and next steps.
What we are looking for
- Relevant experience in account servicing, project coordination, marketing, communications, or a related role.
- Strong project and time management skills, with reliable follow-through on deadlines.
- Clear communication in Bahasa Indonesia and working proficiency in English.
- Ability to write useful briefs, organise information, and present updates confidently.
- Comfort coordinating colleagues, clients, and partners from diverse backgrounds.
- Attention to detail, ownership, and a practical approach to solving problems.
- Adaptability, resourcefulness, curiosity, and willingness to learn.
Additional experience we value
- Experience in an agency, consultancy, or other client-facing environment.
- Exposure to brand campaigns, creative production, public relations, or events.
- Familiarity with presentation tools, spreadsheets, and project management platforms.
What success looks like
- Clients and teams understand priorities, responsibilities, and next steps.
- Projects meet agreed timelines and quality standards, with issues raised early.
- Briefs, approvals, and project records are clear and complete.
- Scope and budget changes are documented and coordinated.
Why join Dotlab
Work alongside experienced strategists, creatives, and communication leaders, with access to a Professional Coach and Mentor who can support your development in leadership, strategic thinking, communication, client management, and personal growth.
