Deskripsi pekerjaan Branch Manager Rhapsodie.co
Are you passionate about both music and leadership? Rhapsodie Group is looking for a Branch Manager to oversee the day-to-day operations in music school and retail store branches. This is a unique opportunity to combine your business acumen with your love for music in a fast-growing and innovation-driven company.
As a Branch Manager, you will be the face of our brand — driving operational excellence, team performance, customer satisfaction, and community engagement in one of our flagship locations.
Responsibilities:
Operational Leadership
Oversee daily operations of the store and music school
Ensure smooth learning/teaching coordination with Head of Education
Maintain inventory, handle procurement, and manage merchandising
Team Management
Lead, train, and motivate staff members
Manage shift schedules, performance reviews, and goal setting
Foster a collaborative, customer-focused team culture
Customer Experience
Provide top-tier service to walk-in customers, students and parents
Resolve issues quickly and professionally
Promote music products, classes, and services to the local community
Sales & Growth
Achieve revenue targets through retail products and students enrollment
Monitor KPIs and develop action plans for continuous improvement
Execute local marketing activities and partnerships
Requirements:
Proven branch management experience as similar role (preferebly in hospitality, services, or banking industry)
Ability to meet sales targets and production goals
Comfortable using POS systems, scheduling tools, and office software
Excellent organizational skills
Results driven and customer focused
Leadership and human resources management skills
Willing to be placed in our branch (Sunter Mall - North Jakarta)
