Branch Manager - Business Consulting & Services (Batam) (#472)

This role requires the candidate to work in Batam, Indonesia.

Client Overview:

Our client was established in 2011, a leading regional corporate services and business advisory provider headquartered in Singapore. It provides an integrated suite of corporate services, including company incorporation, accounting and tax compliance, HR and payroll management, immigration, and business licensing.

With a strong presence across Southeast Asia, including Singapore, Indonesia, Malaysia, Vietnam, the Philippines, and India, the company supports entrepreneurs, multinational companies, and investors in establishing and growing their businesses across the region. In Indonesia, the company serves a wide portfolio of local and international clients from industries such as manufacturing, trading, professional services, and technology, offering tailored, end-to-end business solutions with a focus on service excellence, compliance, and sustainable growth.

Job Role:

The Branch Manager will oversee all operations and business activities within the assigned branch, ensuring the highest quality of corporate services and client satisfaction. This role combines leadership, business development, financial management, and operational oversight, driving branch performance in line with the company’s strategic growth objectives.

Key Responsibilities:

• Leadership & Operations

1. Lead and manage all branch activities across corporate services, including business setup, accounting, tax, HR, immigration, and licensing.
2. Supervise and develop a team of consultants and support staff, providing coaching, guidance, and performance feedback.
3. Ensure branch compliance with company policies, service standards, and government regulations.

• Business Development & Client Management

1. Drive new business opportunities and achieve revenue growth targets through effective client acquisition and retention.
2. Build and maintain strong client relationships, ensuring satisfaction and identifying opportunities for cross-selling.
3. Represent the branch in networking events, seminars, and business forums to enhance visibility and business reach.

• Financial & Performance Management

1. Monitor branch P&L, financial performance, and budget management.
2. Implement cost-effective practices to maximize profitability.
3. Prepare and present regular performance reports and forecasts to senior management.

• Strategic Contribution

1. Provide insights on local market trends, client needs, and competitive landscape to support the national strategy.
2. Collaborate with HQ and other branches to ensure operational consistency and service excellence.

Candidate Requirements:

• Degree: Bachelor’s degree in Business, Management, Finance, Law, or related fields (Master’s degree preferred).
• Experience:

1. Minimum 7 years of professional experience, with at least 3 years in a managerial role in consulting, corporate services, or professional services firms.
2. Background in Operational, Business Management, Area/Branch/Regional Management roles.

• Language: English (professional business level).
• Industry Knowledge: Strong understanding of Indonesian business regulations, compliance processes, and corporate service operations.
• Skills: Proven business development capability, client relationship management, and P&L responsibility. Excellent leadership, communication, and problem-solving skills.
• Other Requirements:

1. Candidates from outside the listed cities are welcome to apply (no relocation package provided).
2. Willingness to relocate to Batam as required.

Job Code: #472