Barista

Job Summary:

The Barista is responsible for preparing and serving high-quality coffee and beverages while providing excellent customer service. This role plays a key part in ensuring a positive and welcoming experience for customers.

Key Responsibilities:

1. Preparing Beverages:

• Craft and serve a variety of coffee and tea beverages according to company standards.
• Follow proper brewing and presentation techniques to ensure quality.
• Greet customers warmly and take their orders efficiently.
• Provide product recommendations and answer customer questions.
• Ensure customer satisfaction and handle any complaints professionally.
• Maintain Cleanliness and Organization:
• Keep the work area clean, organized, and sanitized.
• Clean equipment, utensils, and work surfaces regularly.
• Manage cash register, process transactions accurately, and give proper change
• Handle mobile or card payments securely.
• Monitor stock levels of ingredients and supplies.
• Assist in inventory management and restocking as needed.
• Work collaboratively with team members to ensure smooth operations.
• Support other staff during busy periods.

Qualifications:

1. Prior experience as a barista or in a customer service role is preferred.
2. Strong communication and interpersonal skills.
3. Ability to work efficiently in a fast-paced environment.
4. Attention to detail and a passion for coffee.
5. Flexibility to work during weekends, holidays, or shift hours.