Deskripsi pekerjaan Assistant Restaurant Manager Nirvana Life Bali
Job Summary:
Nirvana Life is seeking a motivated and service-oriented Assistant Restaurant Manager to support the daily operations of our restaurant and ensure an exceptional dining experience for our guests. The ideal candidate will have strong leadership skills, a solid understanding of food and beverage operations, and a passion for delivering high-quality service in a dynamic hospitality environment.
In this role, you will assist the Restaurant Manager in supervising daily operations, leading and developing the service team, maintaining service standards, and ensuring smooth coordination between the Front of House and Kitchen teams. You will also contribute to guest satisfaction, operational efficiency, and overall restaurant performance while upholding Nirvana Life’s standards of hospitality and service excellence.
Key Responsibilities:
- Assist the Restaurant Manager in managing daily restaurant operations to ensure efficient service and a consistently high standard of guest experience
- Supervise, guide, and motivate the service team to maintain excellent service standards, professional grooming, and positive guest interactions
- Monitor staff scheduling, attendance, performance, and productivity to ensure adequate operational coverage
- Handle guest requests, feedback, and complaints professionally, ensuring timely and appropriate resolution
- Coordinate closely with the kitchen and other departments to ensure smooth operations and effective communication
- Monitor stock levels, inventory usage, and operational expenses to support cost control and minimize wastage
- Ensure compliance with company policies, hygiene standards, food safety regulations, and workplace procedures
- Support staff recruitment, onboarding, training and performance development to build a skilled and service oriented team
- Assist in preparing operational reports, monitoring service performance, and implementing improvements to enhance efficiency and guest satisfaction
- Support the Restaurant Manager in achieving operational targets, maintaining service quality, and ensuring the restaurant operate in line with company standards
Qualifications & Experience:
- Minimum Diploma or Bachelor’s degree in Hospitality Management, Food & Beverage, or a related field
- Minimum 2-3 years of experience in restaurant or food and beverage operations, preferably with supervisory experience
- Strong leadership, team management, and problem solving skills
- Execellent communication and interpersonal skills, with a strong focus on guest satisfaction
- Good knowledge of Restaurant operations, service standards, inventory control, and cost management
- Ability to handle guest complaints professionally and resolve operational issues effectively
- Strong organizational skills with the ability to manage multiple priorities in a fast paced environment
- Good command of spoken and written English
- Familiarity with POS systems, inventory management, and basic operational reporting
- Professional attitude, attention to detail, and commitment to maintaining high service standards
